FAQ

Have questions about our services or how we work?

Explore the answers to our most frequently asked questions below. If you don’t find what you need, don’t hesitate to contact us — we’re here to support you every step of the way.

Do I need a referral to see an osteopath?

No referral is needed. You can book directly with us without seeing a doctor first.

Do you offer direct billing to insurance companies?

At this time, we provide detailed receipts for you to submit to your insurer

Do you treat sports injuries?

Yes, osteopathy is excellent for managing and recovering from sports-related injuries, including muscle strains, joint issues, and repetitive stress conditions.

How can I book an appointment?

You can book online, by phone, or by email. Visit our [Booking Page] or call us at (613) 555-1234.

How many sessions will I need?

Treatment plans vary. Some clients feel relief in 1–3 sessions, while others may benefit from ongoing care depending on the condition.

Is osteopathy covered by insurance?

Yes, most private insurance plans in Canada cover osteopathic treatment. Check with your provider for details.

Is osteopathy safe?

Yes, osteopathy is safe and non-invasive. At NaturOsteo, we use gentle, precise techniques tailored to your body and condition.

What age groups do you treat?

We treat teens, adults, and seniors. We do not currently offer pediatric osteopathy.

What conditions can osteopathy help with?

Osteopathy can help with back pain, neck pain, joint stiffness, headaches, postural imbalances, sciatica, sports injuries, and chronic pain.

What happens during the first visit?

Your osteopath will review your medical history, assess your posture and mobility, then provide a hands-on treatment tailored to your condition.

What is osteopathy?

Osteopathy is a hands-on, manual therapy that focuses on the body’s musculoskeletal system. It promotes healing and mobility by treating joints, muscles, and fascia without medication or surgery.

What should I wear to my appointment?

Wear comfortable, loose-fitting clothing. You may be asked to move around or lie on a treatment table.

What’s your cancellation policy?

We kindly ask for 24 hours’ notice for cancellations. Missed appointments without notice may be subject to a cancellation fee.

Discover Relief, Naturally — With NaturOsteo

Feeling stiff, sore, or out of balance? Our expert osteopath provide gentle hands-on care to help your body heal itself — naturally.

No referrals needed. Just personalized care, when you need it.